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Shipping Policy

HOW LONG UNTIL MY ORDER IS DISPATCHED?
We aim to process and ship all orders within 1-4 business days of purchase. This time is subject to change due to the nature of production and heavy order volumes.


HOW LONG UNTIL MY ORDER IS DELIVERED?
Zone 1 - Australia, New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 8-15 working days
Zone 3 - Rest of the world | 10-15 working days

 

DO YOU COVER IMPORT COSTS?
We do not cover any import taxes or costs if they are incurred. 
CAN I AMEND SHIPPING INFORMATION ONCE I HAVE SUBMITTED MY ORDER?
Once an order has been completed, we cannot change the shipping address – unless it is a simple adjustment to a spelling mistake. What we can do is withhold the stock (for a maximum of two weeks), cancel the order and allow you to purchase the item again. You can then refund your original order.
HOW CAN I TRACK MY ORDER?
As soon as your order is dispatched you will receive an email notification that will include relevant tracking information.
 
Last Updated on 27 June 2023.
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